How to Ensure Consumer Safety for Unbranded Refill Drinking Water Depots?

Anna Maria Tri Anggraini

Abstract

Drinking water is water that has been processed to meet health standard regulations. However, some water can be consumed directly without several processes if it meets health safety requirements. This research aims to ensure the safety, health, and hygiene of unbranded refilled drinking water by looking at the quality of the drinking water content following SNI (Indonesian National Standard) standards and providing recommendations to the government to protect consumers of unbranded drinking water. This research applied qualitative methods through data collection techniques Focus Group Discussion (FGD), literature studies, and field observations in Semarang and Balikpapan. This study found that some refilled drinking water depots violated applicable safety regulations. However, no legal sanctions were applied for the business actors who violated it, and no regional regulations or Mayer Regulations regulate the unbranded refilled drinking water. Therefore, efforts need to be made to foster actors, educate consumers to be smart in choosing drinking water, and the establishment of implementing regulations from the Regulation of the Minister of Health Number 492 of 2010 in supervising business actors from this research is expected to be an effort to increase consumer protection in Indonesia.

References

Aditya, S. (2021, March 30). Refill mineral water depot in Balikpapan without supervision, users diarrhea to nausea (depot air mineral isi ulang di Balikpapan tanpa pengawasan, penggunanya diare hingga mual-mual). Retrieved from https://kaltimkece.id/warta/terkini/depot-air-mineral-isi-ulang-di-balikpapan-tanpa-pengawasan-penggunanya-diare-hingga-mual-mual
Alwali, M., Torrijos T. F., & Walsh, V. (2022). Plasmid-mediated antimicrobial resistance in drinking water. Environmental Advances, 8, 1-10. Doi: https://doi.org/10.1016/j.envadv.2022.100191.
Azhar, A. (2020). Coliform and Escherichia coli bacteria tests on refill drinking water in Pahlawan Village, Karang Baru District, Aceh Tamiang Regency (Uji bakteri coliform dan escherichia coli pada air minum isi ulang di Desa Pahlawan Kecamatan Karang Baru Kabupaten Aceh Tamiang). Jurnal Penelitian Edukasi Kesehatan, 3(1), 9-14. Doi: https://doi.org/10.52136/edukes.v3i1.131
Aziz, A., Prananingtyas, P., & Irawati. (2019). Legal protection for consumers of refill drinking water by the Health Office in Slawi District (Perlindungan hukum terhadap konsumen air minum isi ulang oleh Dinas Kesehatan di Kabupaten Slawi). Jurnal Pembangunan Hukum Indonesia, 1(2), 213-225. Doi: https://doi.org/10.14710/jphi.v1i2.213-225.
Babel, Y. (2021, April 1). For customer safety, the Semarang municipal government was asked to draw up regulations for refill drinking water businesses (Demi keamanan pelanggan, pemkot Semarang diminta susun regulasi usaha air minum isi ulang). Retrieved from https://halosemarang.id/demi-keamanan-pelanggan-pemkot-semarang-diminta-susun-regulasi-usaha-air-minum-isi-ulang.
[BPS] Badan Pusat Statistik. (2020). Percentage of Households Having Access to Adequate and Sustainable Drinking Water Source Services (Bottom 40%), by Region of Residence (Percent), 2017-2019 (Persentase Rumah Tangga yang Memiliki Akses Terhadap Layanan Sumber Air Minum Layak dan Berkelanjutan (40% Bawah), Menurut Daerah Tempat Tinggal (Persen), 2017-2019). Jakarta(ID): BPS
[BPS] Badan Pusat Statistik. (2021). Clean Water Statistics 2015 – 2020 (Statistik Air Bersih 2015 – 2020). Jakarta(ID): BPS
Febriwani, F. W., Elliyanti, A., & Reza, M. (2019). Analysis of lead (pb) levels of refill drinking water at drinking water depots (DAM) in Padang Timur District, Padang City in 2017 (Analisis kadar timbal (pb) air minum isi ulang pada depot air minum (DAM) di Kecamatan Padang Timur Kota Padang Tahun 2017). Jurnal Kesehatan Andalas, 8(3), 668-676. Doi: https://doi.org/10.25077/jka.v8i3.1056.
Hakim, A. R. (2021, October 13). Wow, the Ministry of Trade found 31,553 unhygienic refill drinking water depots (Waduh, kemendag temukan 31.553 depot air minum isi ulang tidak higienis). Retrieved from https://www.liputan6.com/bisnis/read/4683712/waduh-kemendag-temukan-31553-depot-air-minum-isi-ulang-tidak-higienis.
Herlina, E., & Santi, S. (2018). Legal protection for consumers in financing agreements with unregistered fiduciaries (Perlindungan hukum terhadap konsumen pada perjanjian pembiayaan dengan fidusia tidak terdaftar). Jurnal Hukum Ius QuiaIustum, 25(2), 278-299. Doi: https://doi.org/10.20885/iustum.vol25.iss2.art4.
Laws of The Republic Indonesia. (April 20, 1999). Law Number 8 of 1999 concerning Consumer Protection (Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen). Retrieved from https://peraturan.bpk.go.id/Home/Details/45288/uu-no-8-tahun-1999
Maulana, F., Haribowo, R., & Sholichin, M. (2022). An alternative study of rainwater harvesting planning at Westpoint Apartments, West Jakarta (Studi alternatif perencanaan rainwater harvesting pada Apartemen Westpoint Jakarta Barat). Jurnal Teknologi dan Rekayasa Sumber Daya Air, 2(1), 497-508.
Minister of Health of the Republic of Indonesia. (April 19, 2010). Regulation of the Minister of Health of the Republic of Indonesia Number 492/Menkes/Per/IV/2010 concerning Drinking Water Quality Requirements (Peraturan Menteri Kesehatan Republik Indonesia Nomor 492/Menkes/Per/IV/2010 tentang Persyaratan Kualitas Air Minum). Jakarta. Retrieved from https://stunting.go.id/kemenkes-permenkes-no-492-tahun-2010-tentang-persyaratan-kualitas-air-minum/
Minister of Health of the Republic of Indonesia. (August 12, 2014). Regulation of the Minister of Health Number 43 of 2014 Sanitation Hygiene of Drinking Water Depots (Peraturan Menteri Kesehatan Nomor 43 Tahun 2014 Higiene Sanitasi Depot Air Minum). Jakarta. Rertieved from https://peraturan.bpk.go.id/Home/Details/119084/permenkes-no-43-tahun-2014
Minister of Industry and Trade of the Republic of Indonesia. (Okctober 18, 2004). Decree of the Minister of Industry and Trade No. 651/MPP/Kep/10/2004 concerning Technical Requirements for Drinking Water and Trade Depots. Jakarta. Retrieved from https://jdih.kemendag.go.id/peraturan/detail/1495/2
Mutia, E., Lydia, E. N., & Fahriana, N. (2020). Water purification techniques use clam shell waste as a binder for harmful metal ions in water (Teknik penjernihan air menggunakan limbah cangkang kerang sebagai pengikat ion logam berbahaya pada air). Jurnal Ilmiah Pengabdian Kepada Masyarakat, 2(2), 389-397.
Nisah, K., &Nadhifa, H. (2020). Analysis of Fe and Mn levels in bottled drinking water (ADMK) using atomic absorption spectrophotometry (Analisis kadar logam fe dan mn pada air minum dalam kemasan (ADMK) dengan metode spektrofotometri serapan atom). Ar Raniry Chemistry Journal, 2(1), 6-12. Doi: https://doi.org/10.22373/amina.v2i1.491.
Novroza, H. E., Hestiningsih, R., Kusariana, N., & Yuliawati, S. (2020). Correlation between sanitary hygiene, drinking water depot conditions and microbiological quality of refill drinking water in Banymanik District, Semarang (Hubungan higiene sanitasi kondisi depot air minum dengan kualitas mikrobiologis air minum isi ulang di Kecamatan Banymanik Semarang). Jurnal Kesehatan Masyarakat, 8(2), 233-237.
Pranita, E. (2021, April 30). 7 out of 10 households in Indonesia drink water from facilities contaminated with e.coli bacteria (7 dari 10 rumah tangga di Indonesia minum air dari sarana terkontaminasi bakteri e.coli). Retrieved from https://www.kompas.com/sains/read/2021/04/30/183000923/7-dari-10-rumah-tangga-di-indonesia-minum-air-dari-sarana-terkontaminasi
Puspitasari, A., Hikmah, N., & Rahman, H. (2020). Study of bacteriological quality, drinking water refill depots in the work area of the Tamangapa Public Health Center, Makassar City (Studi kualitas bakteriologis, depot air minum isi ulang di wilayah kerja Puskesmas Tamangapa, Kota Makassar). Window of Public Health Journal, 1(1), 16-21. Doi: https://doi.org/10.33096/woph.vi.28.
Putra, R. R. C., & Lestari, I. (2018, March 8-9). Android-based mineral water ordering application at PT. Golden Single Image of Pangkalpinang (Aplikasi pemesanan air mineral berbasis android pada PT. Citra Golden Tunggal Pangkalpinang). Konferensi Nasional Sistem Informasi 2018 STMIK Atma Luhur Pangkalpinang, (pp. 663-667).
Sari, M., & Hujana, M. (2019). Analysis of odor, color, TDS, pH, and salinity of dug well water in landfills (Analisis bau, warna, tds, ph, dan salinitas air sumur gali di tempat pembuangan akhir). Jurnal Ilmu Kimia dan Terapan, 3(1), 1-5. Doi: https://doi.org/10.19109/alkimia.v3i1.3135
Sumampouw, O. J. (2019). The content of bacteria that cause diarrhea (coliform) in drinking water (a case study on drinking water from refill drinking water depots in Minahasa Regency) (Kandungan bakteri penyebab diare (coliform) pada air minum (studi kasus pada air minum dari depot air minum isi ulang di Kabupaten Minahasa)). Public Health, 1(2), 8-13.
Winandar A., Muhammad R., & Irmansyah. (2020). Analysis of Escherichia coli in Refill Drinking Water at Drinking Water Depots (DAM) in the Work Area of the Kuta Alam Health Center, Banda Aceh (Analisis Escherichia coli dalam Air Minum Isi Ulang pada Depot Air Minum (DAM) di Wilayah Kerja Puskesmas Kuta Alam Banda Aceh). Jurnal Sains dan Aplikasi, 3(1), 53-61. Doi: https://doi.org/10.32672/jss.v8i1.207.1

Authors

Anna Maria Tri Anggraini
anggraini1601@gmail.com (Primary Contact)
Anggraini A. M. T. (2023). How to Ensure Consumer Safety for Unbranded Refill Drinking Water Depots?. Journal of Consumer Sciences, 8(2), 111-123. https://doi.org/10.29244/jcs.8.2.111-123

Article Details

The Effects of Perceived Ease of Use, Security, and Promotion on Trust and Its Implications on Fintech Adoption

Meryl Astin Nangin, Irma Rasita Gloria Barus, Soegeng Wahyoedi
Abstract View : 7680
Download :5682