Handayani M, Arfahsita AS, Ladybo NJ. The Influence of Service Quality in Preventing Pre-Crisis Case through Social Media Towards the Image of PT KCI. Jurnal KMP [Internet]. 2020Feb.17 [cited 2024Apr.16];18(01):1-. Available from: https://jurnal.ipb.ac.id/index.php/jurnalkmp/article/view/28410