NainiN. F., Sugeng Santoso, AndrianiT. S., ClaudiaU. G., and Nurfadillah. “The Effect of Product Quality, Service Quality, Customer Satisfaction on Customer Loyalty”. Journal of Consumer Sciences, Vol. 7, no. 1, Feb. 2022, pp. 34-50, doi:10.29244/jcs.7.1.34-50.