Marketing Mix Strategy in Waqf Online Fundraising Platform: An Importance-Performance Analysis

Main Article Content

Vitriara Ahsana Nadya
Asep Nurhalim
Mohammad Iqbal Irfany

Abstract

As an Islamic social finance practice, waqf has a considerable potential to develop community following maqashid sharia and SDGs. At IPB University, one of few universities with authority as a nazir, the implementation of waqf from ‘civa to civa’ on campus has huge benefits for the development of their surrounding without having to rely on government funding. This study, using Islamic Economics students as its respondent, tries to formulate a marketing strategy for waqf online fundraising platform employing an Importance Performance Analysis. Results show that there is still a noticeable gap between the potential and realized the value of waqf in this platform and demography, indicating that the performance has yet to reach the select value from respondents. Three attributes of the marketing mix in IPB’s online waqf platform that needed the most attention: social media promotion, mass media promotion, and integration with other fundraising platforms.

Downloads

Download data is not yet available.

Article Details

Section
Articles

References

Abdullah, M. (2018). Waqf, sustainable development goals (SDGs) and maqasid al-shariah. International Journal of Social Economics, 45(1), 158-72.

Amir, H. & Purwati, A. A. (2018). Penggunaan wakaf tunai sebagai alternatif pemberdayaan usaha pelajar dan mahasiwa. Jurnal Khazanah Ulum Ekonomi Syariah (JKUES), 2(1), 59-84.

Arnett, D. B., German, S. D., & Hunt, S. D. (2003). The identity salience model of relationship marketing success: The case of nonprofit marketing. Journal of Marketing, 67(2), 89-105.

Benzaghta, M. A., Elwalda, A., Mousa, M. M., Erkan, I., & Rahman, M. (2021). SWOT analysis applications: An integrative literature review. Journal of Global Business Insights, 6(1), 55-73.

Budiansyah, M. I. & El Ayyubi, S. (2019). Faktor-Faktor yang Memengaruhi Wakif dalam Berwakaf Online. (Thesis, IPB University, Bogor, Indonesia). Retrived from http://repository.ipb.ac.id/handle/123456789/101120.

Dzaki, M. A., Nurhalim, A. & Holis, A. (2020). Peningkatan Literasi Masyarakat sebagai Strategi Optimalisasi Penghimpunan Wakaf Uang di Indonesia. (Thesis, IPB University, Bogor, Indonesia). Retrived from http://repository.ipb.ac.id/handle/123456789/104524.

Feng, M., Mangan, J., Wong, C., Xu, M., & Lalwani, C. (2014). Investigating the different approaches to importance-performance analysis. The Service Industries Journal, 34(12), 1021-1041.

Hasanah, N., Sulistya, I. & Irfany, M. I. (2020). Strategi pengelolaan wakaf uang oleh Badan Wakaf Indonesia (BWI). AL-AWQAF: Jurnal Wakaf Dan Ekonomi Islam, 13(1), 39-58.

[IPB] Institut Pertanian Bogor. (2020, April 8). Januari 2020, Institut Pertanian Bogor Resmi Menjadi Nazhir Wakaf Uang. IPB Today, 388.

Išoraitė, M. (2016). Marketing mix theoretical aspects. International Journal of Research-Granthaalayah, 4(6), 25-37.

Kahf, M. (2015). Wakaf Islam (Sejarah, Pengelolaan dan Pengembangannya). Jakarta (ID), Badan Wakaf Indonesia.

[KNEKS] Komite Nasional Ekonomi Keuangan Syariah. (2021). Business Process Re-engineering Wakaf Uang [online]. [accessed 2022 May 27]. Retrieved from: https://kneks.go.id/storage/upload/1641956348-Policy%20Brief%20Business%20Process%20Re-Engineering%20Wakaf%20Uang.pdf.

Martilla, J. A., & James, J. C. (1977). Importance-performance analysis. Journal of Marketing, 41(1), 77-79.

Minta, N. K. & Stephen, O. (2017). Importance-performance matrix analysis (IPMA) of service quality and customer satisfaction in the Ghanaian banking industry. International Journal of Academic Research in Business and Social Sciences, 7(7), 532-550.

Mujani, W. K., Taib, M. S. M., & Rifin, M. K. I. (2016, August). Waqf higher education in Malaysia. In 2016 International Conference on Education, E-learning and Management Technology (pp. 519-522). Atlantis Press.

Nadube, P. M. & Didia, J. U. D. (2018). Market targeting and strategic positioning. International Journal of Marketing Research and Management, 8(1), 32-45.

Rusydiana, A., & Rahayu, S. S. (2019). Bagaimana strategi pengembangan wakaf tunai di Indonesia?. Journal of Economics and Business Islamic, 5(1), 15-33.

Singh, M. (2012). Marketing mix of 4P’s for competitive advantage. IOSR Journal of Business and Management, 3(6), 40-45.