AdiningsihKartika Puspitasari, Rita Nurmalina, and DjamaludinMD. “CUSTOMER SATISFACTION AND LOYALTY OF A FRANCHISE PRODUCT EVIDENCE FROM NASI BEBEK GINYO RESTAURANT IN JAKARTA”. Indonesian Journal of Business and Entrepreneurship (IJBE) 1, no. 1 (January 25, 2015): 42. Accessed March 29, 2024. https://jurnal.ipb.ac.id/index.php/ijbe/article/view/10072.